All work
CRM & Restaurant Management

Mash Cafe: CRM & Restaurant Management System

Mash Cafe partnered with DOT SYSTEM to build a custom CRM with online menu, QR menu, inventory, and worker management—streamlining operations and boosting efficiency.

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Mash Cafe: CRM & Restaurant Management System
Client
Mash Cafe
Services
CRM & ERP Systems
Industry
Restaurant & Cafe
Year
2026
Stack
Laravel · MySQL · Vue.js · QR Code Integration
The challenge

Mash Cafe struggled with fragmented systems for menu display, inventory tracking, and staff scheduling. They needed a unified solution to manage online and offline orders, reduce manual errors, and improve operational visibility.

What we built

DOT SYSTEM developed a comprehensive CRM platform featuring an online menu, QR code menu, real-time inventory management, and worker management. The system integrates with the existing website, automates stock alerts, and provides role-based access for staff, enhancing overall efficiency.

Objectives & results

Objectives
Unified Management
Centralize menu, inventory, and staff in one CRM
Faster Ordering
Enable quick orders via online and QR menus
Inventory Control
Automate stock tracking and reduce waste
Staff Efficiency
Streamline scheduling and role assignments

Inside the product

Mash Cafe CRM dashboard showing online menu and order management
QR code menu displayed on a table at Mash Cafe for contactless ordering
Inventory management interface in Mash Cafe CRM with real-time stock levels
Worker management screen in Mash Cafe CRM displaying staff schedules and roles

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